FAQ

Frequently Asked Questions
How To Sell Us Your Watch

Sell your timepiece in 3 easy steps:

  1. Timepiece details: Send the Brand, Model, Pictures and any additional information on your timepiece. You will receive an estimate on the approximate value you will receive once authenticated.

  2. Send: A pre-paid and insured shipping mailer will be provided for your in timepiece. Once we receive your timepiece, it will undergo authenticity verification and inspection. This process will take between 3-5 business days, depending on volume. We will send a final offer after condition and authenticity has been verified.

     
  3. Once you accept the offer, you will receive a check within 3 business days.

** If you do not accept the offer or the timepiece does not pass inspection, it will be returned to you free of charge***
 

How To Purchase A Watch From Us

Please Call or Email us.

Timepiece will be placed "On hold" status.

Forms of payment accepted :

A. Bank wire. 

B. Major credit cards accepted in store

C. Zelle

D. Cash Payment in office.

Purchase will be shipped immediately after payment clears.

.

Return Policy
  • A timepiece may be returned for a refund or credit as long as the watch is in the same condition it was purchased in. 
  • Without removal of the security tag.
  • The client has a 5 day inspection period.   

Legal Notice

CHATEAU SWISS TIME IS A RETAILER OF PRE-OWNED LUXURY SWISS WATCHES. WE ARE NOT AN AUTHORIZED ROLEX SA OR CARTIER INTERNATIONAL AG DEALER NOR ARE WE AN AUTHORIZED RETAILER OF ANY OTHER WATCH OR JEWELRY MANUFACTURER. DATEJUST, DAY-DATE PRESIDENT, PRESIDENTIAL, PEARLMASTER, MASTERPIECE, SUBMARINER, COSMOGRAPH DAYTONA, EXPLORER, SEA DWELLER, GMT MASTER, YACHT-MASTER, AIR KING MILGAUSS, PRINCE, AND CELLINI ARE ALL REGISTERED TRADEMARKS OF THE ROLEX CORPORATION (ROLEX USA, ROLEX S.A.). CARTIER, AUDEMAR PIGUET, BAUME & MERCIER, BELL & ROSS, BEDAT, BREITLING, CHOPARD, EBEL, FRANCK MULLER, GIRARD-PERREGAUX, GRAHAM, IWC, JAEGER LECOULTRE, LONGINES, MAURICE LACROIX, OMEGA, PIAGET, PANERAI, PATEK PHILIPPE, ROGER DUBUIS, TAG HEUER, VACHERON & CONSTANTIN, TUDOR, ZENITH, ULYSSE NARDIN ARE ALL REGISTERED TRADEMARKS OF THEIR RESPECTIVE CORPORATIONS. THE MANUFACTURER'S WARRANTY WILL NOT APPLY TO WATCHES SOLD BY CHATEAU SWISS TIME AND CHATEAU SWISS TIME IS NOT AN AUTHORIZED DEALER OF ANY OF THESE BRANDS. ALL WARRANTIES ARE PROVIDED SOLELY BY CHATEAU SWISS TIME. ALL TRADEMARKED NAMES, BRANDS AND MODELS, MENTIONED ON THIS SITE ARE THE SOLE PROPERTY OF THEIR RESPECTIVE TRADEMARK OWNERS. THIS SITE, INCLUDING ITS OWNERS, OPERATORS, AND DEVELOPERS, IS NOT AFFILIATED WITH NOR ENDORSED BY ANY WATCH OR JEWELRY MANUFACTURER BRAND OR ANY SUBSIDIARIES THEREOF, IN ANY WAY.

Areas Covered

Chateau Elan/ Braselton, Buford, Hamilton Mill, Flowery Branch, Hoschton, Oakwood, Gainesville

Contact Us